Future of Employment II

Yesterday I talked a little bit about the future of employment. Apparently this isn’t the most interesting topic. However, it’s important. The Slate series ends with some startling research that shows even scientists could eventually be replaced. I think we are a long way from those things happening. In my opinion the first things that  machines will do in R&D is replace humans in the creation of incremental innovations. In fact, to some extent computers already do replace humans in some of these things. Computers do a great deal of CPU, DRAM and Flash designing. Typically, these are incremental innovations. They are building on a current technology and making improvements. Humans are required for the radical innovations, such as a new chip set, calculation methodology or what have you.

Even some advanced R&D work could easily be improved by computers. Researchers have to read a great deal of papers to keep up with the state of the art in research. As the slate series points out, this is a form of data mining and lawyers are currently using automated programs to find specific words. There’s actually a branch of Science and Technology Studies that focuses on word analysis. They use similar programs and dump a few papers into it and figure out what verbal connections between the papers exist. This is a way of creating maps of knowledge. You are able to see through citations and similar word usage that a specific theory is prevalent or not. How would this apply to R&D? You could put in the materials that you’re using the problems you’re seeing and a bunch of papers that might be related and see what comes out. It could give you new materials new designs things of this nature. For this to work though, it’s a ways away.

What does mean in the long run? That no position is safe. I don’t think this will happen in our life time though. People are much too conservative to leave everything to computers. They just simply won’t be accepted. Even by our generation there’s too much distrust. It’s going to take one or two more generations for there to be enough trust in computing and technology to allow more control to shift to them. Sure some companies will be on the cutting edge with accepting these changes, others will be laggers.

If computers can do everything why do we need any jobs, isn’t the guy from CNN is right? I disagree. People will always want to work. People need to work. I’m not saying this because I’m hoping there won’t be a robotic take over or anything, but because people will not allow it to happen. In general people like to feel in control. Even if you aren’t the bus driver, knowing that it’s a person that you can relate to makes you feel like your more in control. Leaving everything to computers requires a level of surrender. Many people will simply refuse to give up that level of control. We won’t have fancy automatically driving cars for this very reason. People love to feel in control of where they go. It doesn’t matter if they would be safer, save money and get places faster. They would rail against the change because they loose control.

Would we leave the future of our economy in the hands of machines? You could argue that some companies already have. For instance take the May flash crash on Wall street. This has been attributed to high frequency trading following logical algorithms, it wiped about $1 trillion in wealth, most of it was restored.

In much of my research on academic spin-offs and technology incubators there is an important component related to tacit knowledge. Know how of the inventor of a technology. This is something that we’d lose if all of our work was robotized. There’s no difference in that than outsourcing. In developmental economics and innovation theories the ability to create copycat technologies is a precursor to developing their own technologies in that field. I think this is something we must keep in mind when discussing the reality of full automation. Without tacit knowledge and hands on experience with the devices and machines building the product it’s very difficult to develop improvements on either.

I think that we’ll have many legacy jobs hanging around for a long time. Simply because we need them to continue growing economically. Otherwise, we’ll stagnate and keep producing the same technologies.

The future of employment

I posted this Slate series a little bit ago on my facebook and twitter feeds. It’s an interesting read about the future of robotics in the work place. Most people think of robots only in the automobile industry. However, they are in nearly every major industry now. All new semiconductor fabs can be run with only a handful of people over seeing the production of the product. The author notes that robots are making headway into pharmacies and other professions with menial tasks being a large component. In pharmacy computers also help ensure patients aren’t on conflicting medicines, with medical records in the computer it can easily flag potential issues. You could argue that this isn’t robotics it’s automation, personally I don’t see much of a difference. You use a machine to make a task faster and automated, it doesn’t matter if there are moving parts or not.

This isn’t the only recent discussion on the longevity of jobs. CNN had an opinion piece about 3 weeks ago discussing if jobs were obsolete. Which if this is the case we will have to take a serious look at our current capitalistic system. As an evolutionary economist (or at least having some training in it) I can see that this perspective is somewhat accurate. Between these two articles it really indicates that in the near future we’ll have a great deal of mechanized labor through robotics and computer programs. We will need dramatically less and less people employed in the western societies. This will even eventually trickle down into the developing societies.

My roommate argued that we should stop creating pointless jobs. That we should create a system that supports these people that continually fall out of the labor pool through job type elimination. This would take a complete reworking of our society to make this sort of change happen. Also, for a huge amount of people this freeloading kills them. We hear anecdotal evidence about some old fart at a company that is forced to retire and then within the year is dead. Whether we want to admit it or not, for the vast majority of people employment is tied to self worth. There’s increases in suicide rates when people aren’t able to work and cannot support their families. Depression is also higher among the unemployed.

There are further problems with this future. The CNN article discusses how we should be ok with just a white collar work force. I completely disagree. When I worked at Samsung some great ideas came from the technicians fixing our tools. The greater the variety of knowledge sets the higher the number of ideas. Sure a great deal of them may be really crappy, but the ones that end up surviving through the competition end up being better ideas. Make the workforce more homogeneous would reduce this affect.

I don’t have an answer to this. We need to be realistic and try to understand the fundamental changes that our economy is going through. If we see that jobs are in fact going the way of the dodo we basically have to throw out all free-market economics. Why? Because there’s no one to buy anything except an elite few and they just do not have the buying power to keep an economy of this size going. We will have to evaluate our morals, ethics and goals in life. It will not be easy.

Productivity Gains from Fiber networks

This is going to be a bit of a random post based on a seminar I went to today before a meeting with two of my professors. The idea is that an increase in internet speed will lead to productivity gains at corporations, which of course will lead to a growing economy. First, why do we care about this? Well, in small countries like New Zealand and the Netherlands as well as South Korea and Japan where there is an extremely high broadband penetration there is discussion of using public money to build fiber networks. What’s the difference? Broadband basically means anything faster than dial-up internet. If you have DSL, aDSL or cable, you have a broadband connection. What I mean by penetration, is that a high number of users in many different areas have access to broadband connections. This means there are enough providers that the majority of users are able to access the internet at high enough rates to be able to stream videos and download pictures at reasonable rates.  What is fiber though? Fiber optics, because that’s what it is, are networks that use lasers to communicate information rather than electrons. On a cable line there are changes in voltages that indicate a one or a zero, whereas with fiber it’s either a light on or off (one or a zero). This is able to be transmitted at a much higher rate.

Based on productivity data and information about different firms the study indicated that the largest productivity gain was seen in the shift between dial up and broadband. It also indicated that firms that used fiber and firms that used broadband did not see any difference in productivity. A follow up study indicated that if there was any difference it was related to size and to industry. This basically showed that there is no reason to subsidize fiber. That the government should not try to force telecoms to lay down fiber networks and that individual firms will that require fiber should pay for the investment themselves. The study also indicated that there may not be the applications, for firms, that require fiber networks.

Personally, and the author agrees with me, I think this leads to a chicken and the egg problem. If there is no fiber network how do you create an application with a wide enough audience that requires fiber when there are few customers to use it? It also puts a large burden on firms that require the network, especially if they are a smaller firm. Larger firms would be better positioned to afford the cost of the fiber line to their office as well as the equipment to utilize it. Although, in many cases they will have to worry about their old equipment from the broadband system they used.

In all, I felt it was a very interesting talk that discussed various problems with trying to get the government to subsidize the creation of a broadband network. The author also suggested if you are trying to stimulate the economy by building the network, there might be better targets for the subsidy dollars.

I’ll try to post next week. I’m heading to Munich tomorrow morning.

Google’s Antitrust Problems II

I think that I started this discussion at just the right time. According to cnet, South Korean officials have raided a Google office over anti-competitive practices relating to Android. They claim that it’s anti-competitive to force companies to use the Google search engine with Android if they want Google applications and the Google logo on the device. Personally, I’m not really sure how this is anti-competitive, or at least why Google is being singled out for this. Apple does the same thing, as does Nokia and Microsoft. When I still lived in the US, I remember Verizon forcing Bing on me and changed my default internet settings on my Blackberry (granted Korea couldn’t go after that one) but the idea to me is bizarre.

However, this is a great way to discuss how Google, in a broader sense, is at risk for antitrust action from many national governments. In my last post I explained the idea of market foreclosure, which Microsoft used in an attempt to capture a monopoly in the server market as they had in the PC market. South Korea will most likely be arguing that Google is using a captive audience to force their search engine on their users. In the bigger picture, I think this sort of tactic will likely be used for other markets. For example, Google is using their large market share, and the social capital they’ve gain from being a trust worthy site, to build email products, then office suites, map and geolocation services (with recommendations), and of course blogging sites like the one you’re currently reading. Since I have a google account, from way back when Gmail first was created, I’ve gotten all these additional features for free. i haven’t had to do anything and they just appear as services that I can use.

Even if I’m not logged in to Google and I go to Google.com there’s a huge selection of services that I can use without logging in. However, they become more powerful as soon as I log in. Google is using their monopoly of search engines to leverage users to use other products they’ve created. Let’s say Yahoo! decided to try to create an office suit in the same manner as Google and basically try to emulate Google in every way with all of their products. I’m sure that some of the users there would take advantage of the free document services. However, I also believe that Yahoo! and Google cater to different portions of the market. Yahoo! has become the defacto home page to an older crowd than Google. Which could mean that the users of Yahoo! may not want the same products. I have a Yahoo! account, which I only use for Fantasy Hockey and Football. I never use it for email, I never search the web using Yahoo! I only use Google. Why? Because it gives me the results I want.

So, now that we understand that Google has been leveraging their search market share to move into other markets what kind of impact does that have? I think that it will actually prevent other people from using other services out there. However, I think that with internet systems there is no real reason to keep with one product family over another. It’s a matter of trust. I think that people trust Google more than other companies, which is why they are willing to use them for other products. I couldn’t imagine people using a Facebook Docs the same way that people use Google Docs.

In my next post I’ll discuss more of these implications of these topics. I will also compare some of the Google products to Windows Media player and how something that seems like a big deal today, may not be a big deal in a year or two. Technology moves so fast.

Google’s Anti-Trust problems

When Google announced the planned acquisition of Motorola Mobile investors weren’t exactly thrilled (see here here and here). Most of those investors are concerned over a lot of the issues i discussed in my last few posts (here and here), patents and potential issues with Android’s future. There are also discussions online about different types of antitrust and privacy probes that Google is being subjected to.

Some of these privacy probes are from the EU, such as the German probe into the Google Maps cars connecting to open networks and keeping records of these networks. Another recent issue comes from Google Ads itself. Where Google was advertising for illegal pharmacies. This one Google settled for $500 million, which may have been an effort to keep away antitrust investigators or at the very least prevent their attorneys from being distracted.

In the previous article it notes that European regulators are looking into Google’s ad practices to see if they are being anti-competitive. This could be a legitimate concern. Google has been purchasing a large number of ad related companies recently. However, in the long run I don’t think that purchasing of companies will make that much difference as it’s very easy to get into the internet ad game. New companies will be springing up on a routine basis.

I think that the EU will eventually look at Google in the same manner they looked at Microsoft in 2004. They were using an economic analysis tool called foreclosure. It’s a fairly simple manner of looking at markets and market share. Let’s say you have a monopoly in some market like desktop operating systems. You also know that the desktop market isn’t the only market out there, there’s another market related to servers. What are servers? Well they serve different functions but some of them are webservers, so when you go to a website that has some animation or data to be pulled there’s a webserver there that is connected to the website. This webserver pulls the required data to be displayed and in many cases actually creates the desired images. Other cases are for databases. The computer is extremely fast and can handle a massive amount of data processing at a time. Facebook for example uses a large number of them.

So, you already have control over the desktop market, and you want control over the server market. You can make it easier or harder for your desktop machines to connect to another machine. Basically you control the language in which that happens. You can make it easier for competing operating systems to decode your language. If you want to make it easy to connect a windows desktop to a linux server, you basically give the linux OS guys the lanugage and words to use to make the connection happen. If you don’t want them to connect you make it very difficult so they have to create their own rosetta stone to figure out how to connect to your machines. (I know this isn’t a very technical way to describe what’s going on here, but not everyone is computer literate that reads my blog)

Through this leveraging of your monopoly on desktop computers you can push your way into another market. In some ways Google is doing exactly this. In my next blog I’ll discuss a little bit more about what happened with Microsoft and how Google is attempting to foreclose on other markets using their search engine monopoly as a starting point.