Innovation, Science and Money

The death of Steve Jobs has really shaken the technology community. It has really made people do a lot of thinking about innovation and the impact of technology based companies on the economy. The Economist notes that the American work force is on the decline and the high tech companies aren’t making up enough jobs. That now companies like Apple and Google employ less than a third of what companies like GM used to employ. These high tech companies don’t need as many employees. Additionally, it’s a different type of work force that are required in the US. Apple outsources manufacturing because they are really concerned with driving down the cost of manufacturing and maximize profits. This is good business.

In a long article by Peter Thiel, co-founder of Pay Pal and a venture capitalist, he discusses what he calls the end of the future. Where he claims that we’ve been in an innovation slow down since the 70’s. He also argues that scientists and technologists aren’t living up to the claims they are making. He argues that in a lot of ways we’ve been technologically stagnant. Politicians have been making the same promises on energy since the 70’s and that we’ve been slowing down are rate of increase of production for food barely keeping up with population growth. I think that he does make some good points, but he definitely goes a bit over the top with his statements. He’s looking at things only within the national and regional context and is ignoring the fact that there have been cultural changes that have driven a change in how companies innovate.

Historically, companies don’t find value in doing basic research. If you look at the history of research labs within industry, they hire researchers to do incremental and radical innovation. However, this research is carried out within a scientific paradigm which was created in basic research.

In fact we’ve seen a decrease in the amount of R&D being spent by companies. This has lead to some of the stagnation in innovation that Thiel mentions. To combat this and to reduce the risk borne by the company they have been doing more and more contract research with universities and have increase the amount of money they spend with universities.

Thiel also mentions that the government might be able to help but doesn’t see it ever going to happen when you have to justify the expense by cutting something else. Since he’s a libertarian he feels that the budget must be balanced. However, our politicians are cutting budgets to the largest scientific funding agencies in the US. My wife sent me an email with some of the funding cuts, National Science Foundation is getting cut by 2.3%, in fact it’s 14% below the budget requested by the administration. The National Institute for Standards and Technology’s budget is getting cut by 9.3%. Both of these agencies create a large number of jobs. It’s been shown that one research job creates several other jobs. Cutting these budgets will reduce the amount of research which can be conducted. This will impact the number of researchers, impact the quality of education at universities and slow down the ability for universities and firms to exploit new research.

It typically takes 10 years for research to be monetizable. Cutting funding now impacts employment now and future employment. In fact, these changes will have a long term lasting impact. These choices create a path dependency within our society. Without proper funding we’ll be passed by some one that feels research is paramount.

Remembering Steve Jobs

This post will piss a lot of Apple Fans off. I’m going to say that now.

Steve Jobs was a great designer. He built a company up twice based on maximizing control over the hardware, design and the software. He was able to do this an incredibly well. He was able to use this skill to dominate the early computer industry. However, under more competition Apple faltered as it relied heavily on a single creative driver. The designs that Apple created were radical design, these designs in a way constituted a type of radical innovation. The components within the computers themselves weren’t radically improved over the competitors, the design was what made it special.

This is the same for the iPod. By the time the iPod came out there were already many MP3 players and many of them were doing very well. What Apple was able to do was make it simpler to move music onto the device and interface with the device itself. This is the radical portion of the iPod. I feel that this is exactly what happened with the iPhone as well. They created a radical design for the interface, but in many cases didn’t even have legacy features.

Apple does a great job in marketing what any other phone maker would have expected as a normal feature. Even some of the biggest changes, like the fantastic screen it’s an incremental innovation. As a consumer I fully expected some of the newest phones to have amazing screens.

One of the things Jobs did best was to get people to buy the newest version of Apple’s phones. The iPad was also a very similar type of innovation. It’s a gigantic iPhone. However, the reason it worked so well was the fact that iOS was able to scale up and work well on it. In the end I feel that Jobs was able to use cases of Radical Design innovation with incremental technological innovation a loyal consumer base to turn products into massive success.

However, Jobs has also turned Apple into one of the largest patent trolls in the world. With the level of control that Jobs had over Apple, it seems unlikely that he would not have initiated the litigation. Jobs did remember how they lost the PC war in the 80’s and 90’s. I think that Jobs is attempting to use patent law to control the market. There were no software patents during the initial PC battle, however there are software patents now and Apple has been patenting a great deal in order to control how devices are marketed and developed.

Finally, I think that Jobs was what Jim Collins called a level 4 leader. Similar to Lee Iacocca (of Chrysler), Jobs was able to control Apple through sheer personality and create a great company. However, he doesn’t like dissent and would probably pull a George Lucas and change the original Star Wars trilogy.

Jobs did have a vision of what devices should look like and how they should work. He was excellent at creating great designs. He will be remembered for saving a trouble company, bringing design back into mobile devices and forcing a huge number of companies to compete in the mobile market space.

Future of Employment II

Yesterday I talked a little bit about the future of employment. Apparently this isn’t the most interesting topic. However, it’s important. The Slate series ends with some startling research that shows even scientists could eventually be replaced. I think we are a long way from those things happening. In my opinion the first things that  machines will do in R&D is replace humans in the creation of incremental innovations. In fact, to some extent computers already do replace humans in some of these things. Computers do a great deal of CPU, DRAM and Flash designing. Typically, these are incremental innovations. They are building on a current technology and making improvements. Humans are required for the radical innovations, such as a new chip set, calculation methodology or what have you.

Even some advanced R&D work could easily be improved by computers. Researchers have to read a great deal of papers to keep up with the state of the art in research. As the slate series points out, this is a form of data mining and lawyers are currently using automated programs to find specific words. There’s actually a branch of Science and Technology Studies that focuses on word analysis. They use similar programs and dump a few papers into it and figure out what verbal connections between the papers exist. This is a way of creating maps of knowledge. You are able to see through citations and similar word usage that a specific theory is prevalent or not. How would this apply to R&D? You could put in the materials that you’re using the problems you’re seeing and a bunch of papers that might be related and see what comes out. It could give you new materials new designs things of this nature. For this to work though, it’s a ways away.

What does mean in the long run? That no position is safe. I don’t think this will happen in our life time though. People are much too conservative to leave everything to computers. They just simply won’t be accepted. Even by our generation there’s too much distrust. It’s going to take one or two more generations for there to be enough trust in computing and technology to allow more control to shift to them. Sure some companies will be on the cutting edge with accepting these changes, others will be laggers.

If computers can do everything why do we need any jobs, isn’t the guy from CNN is right? I disagree. People will always want to work. People need to work. I’m not saying this because I’m hoping there won’t be a robotic take over or anything, but because people will not allow it to happen. In general people like to feel in control. Even if you aren’t the bus driver, knowing that it’s a person that you can relate to makes you feel like your more in control. Leaving everything to computers requires a level of surrender. Many people will simply refuse to give up that level of control. We won’t have fancy automatically driving cars for this very reason. People love to feel in control of where they go. It doesn’t matter if they would be safer, save money and get places faster. They would rail against the change because they loose control.

Would we leave the future of our economy in the hands of machines? You could argue that some companies already have. For instance take the May flash crash on Wall street. This has been attributed to high frequency trading following logical algorithms, it wiped about $1 trillion in wealth, most of it was restored.

In much of my research on academic spin-offs and technology incubators there is an important component related to tacit knowledge. Know how of the inventor of a technology. This is something that we’d lose if all of our work was robotized. There’s no difference in that than outsourcing. In developmental economics and innovation theories the ability to create copycat technologies is a precursor to developing their own technologies in that field. I think this is something we must keep in mind when discussing the reality of full automation. Without tacit knowledge and hands on experience with the devices and machines building the product it’s very difficult to develop improvements on either.

I think that we’ll have many legacy jobs hanging around for a long time. Simply because we need them to continue growing economically. Otherwise, we’ll stagnate and keep producing the same technologies.

The future of employment

I posted this Slate series a little bit ago on my facebook and twitter feeds. It’s an interesting read about the future of robotics in the work place. Most people think of robots only in the automobile industry. However, they are in nearly every major industry now. All new semiconductor fabs can be run with only a handful of people over seeing the production of the product. The author notes that robots are making headway into pharmacies and other professions with menial tasks being a large component. In pharmacy computers also help ensure patients aren’t on conflicting medicines, with medical records in the computer it can easily flag potential issues. You could argue that this isn’t robotics it’s automation, personally I don’t see much of a difference. You use a machine to make a task faster and automated, it doesn’t matter if there are moving parts or not.

This isn’t the only recent discussion on the longevity of jobs. CNN had an opinion piece about 3 weeks ago discussing if jobs were obsolete. Which if this is the case we will have to take a serious look at our current capitalistic system. As an evolutionary economist (or at least having some training in it) I can see that this perspective is somewhat accurate. Between these two articles it really indicates that in the near future we’ll have a great deal of mechanized labor through robotics and computer programs. We will need dramatically less and less people employed in the western societies. This will even eventually trickle down into the developing societies.

My roommate argued that we should stop creating pointless jobs. That we should create a system that supports these people that continually fall out of the labor pool through job type elimination. This would take a complete reworking of our society to make this sort of change happen. Also, for a huge amount of people this freeloading kills them. We hear anecdotal evidence about some old fart at a company that is forced to retire and then within the year is dead. Whether we want to admit it or not, for the vast majority of people employment is tied to self worth. There’s increases in suicide rates when people aren’t able to work and cannot support their families. Depression is also higher among the unemployed.

There are further problems with this future. The CNN article discusses how we should be ok with just a white collar work force. I completely disagree. When I worked at Samsung some great ideas came from the technicians fixing our tools. The greater the variety of knowledge sets the higher the number of ideas. Sure a great deal of them may be really crappy, but the ones that end up surviving through the competition end up being better ideas. Make the workforce more homogeneous would reduce this affect.

I don’t have an answer to this. We need to be realistic and try to understand the fundamental changes that our economy is going through. If we see that jobs are in fact going the way of the dodo we basically have to throw out all free-market economics. Why? Because there’s no one to buy anything except an elite few and they just do not have the buying power to keep an economy of this size going. We will have to evaluate our morals, ethics and goals in life. It will not be easy.