Tag Archives: Knowledge

Remembering Steve Jobs

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This post will piss a lot of Apple Fans off. I’m going to say that now.

Steve Jobs was a great designer. He built a company up twice based on maximizing control over the hardware, design and the software. He was able to do this an incredibly well. He was able to use this skill to dominate the early computer industry. However, under more competition Apple faltered as it relied heavily on a single creative driver. The designs that Apple created were radical design, these designs in a way constituted a type of radical innovation. The components within the computers themselves weren’t radically improved over the competitors, the design was what made it special.

This is the same for the iPod. By the time the iPod came out there were already many MP3 players and many of them were doing very well. What Apple was able to do was make it simpler to move music onto the device and interface with the device itself. This is the radical portion of the iPod. I feel that this is exactly what happened with the iPhone as well. They created a radical design for the interface, but in many cases didn’t even have legacy features.

Apple does a great job in marketing what any other phone maker would have expected as a normal feature. Even some of the biggest changes, like the fantastic screen it’s an incremental innovation. As a consumer I fully expected some of the newest phones to have amazing screens.

One of the things Jobs did best was to get people to buy the newest version of Apple’s phones. The iPad was also a very similar type of innovation. It’s a gigantic iPhone. However, the reason it worked so well was the fact that iOS was able to scale up and work well on it. In the end I feel that Jobs was able to use cases of Radical Design innovation with incremental technological innovation a loyal consumer base to turn products into massive success.

However, Jobs has also turned Apple into one of the largest patent trolls in the world. With the level of control that Jobs had over Apple, it seems unlikely that he would not have initiated the litigation. Jobs did remember how they lost the PC war in the 80’s and 90’s. I think that Jobs is attempting to use patent law to control the market. There were no software patents during the initial PC battle, however there are software patents now and Apple has been patenting a great deal in order to control how devices are marketed and developed.

Finally, I think that Jobs was what Jim Collins called a level 4 leader. Similar to Lee Iacocca (of Chrysler), Jobs was able to control Apple through sheer personality and create a great company. However, he doesn’t like dissent and would probably pull a George Lucas and change the original Star Wars trilogy.

Jobs did have a vision of what devices should look like and how they should work. He was excellent at creating great designs. He will be remembered for saving a trouble company, bringing design back into mobile devices and forcing a huge number of companies to compete in the mobile market space.

On Being the Product

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Today I’ve read and reposted a few articles (another) about users being the final product for several companies. These of course are facebook, twitter, google (in various forms including plus), yelp and the list goes on. Personally, I think that the claims that we are only the product is a bit of simplification. There is no doubt that we are the product, however, it’s also a matter of to whom are we the product? For instance, my blog, which I post on facebook, twitter and Google Plus allows others to be consumers of my content. The people who are my friends, followers or in my circles are able to consume my content. We are not merely products to companies, but we are products for other people as well.

We consume what are friends put out there. We have habits an manners in which we’d like to be able to consume that information. However, we’re running into a bidirectional problem. We’re losing control over what information we’re sharing and we’re losing control over how we consume this information. In Tom Anderson’s (of myspace fame) post about the changes in facebook, he mentions something called seamless sharing, where you have to do nothing and it’s instantly shared. This, to me, raises all sorts of privacy concerns. In this TED talk the speaker addresses the problem of filtering algorithms in google and facebook.

I think it’s very obvious that Facebook still realizes that we’re consumers of the information. For without our work as the product, posting links, pictures and statuses, there’d be no facebook. However, without us as consumers reading various different posts and clicking related links there’d also be no facebook. The product we are to non-fellow consumers comes down to our network, what the people in our network are interested in and whatever information that is automatically shared with facebook through our web browser.

We need to be aware that this trend is going to continue. We as users and consumers need to fight to get control over our data and the right to control what we share when we share it. This gets back to my points in my earlier blog posts about pseudonyms and truly being anonymous on the web. If you are interested in knowing at least some of the information that you’ve shared on facebook over the years in some countries you are able to download a copy of your facebook history. I haven’t done so yet, but I plan on it. If it is not available in your country, try to get the rights to your data.

While facebook is using you as a product, you still should have the right to demand the information they have on you and are selling to 3rd parties. Being the product isn’t fun, however, it’s nothing new. We’ve been the product for years and have never really complained. The difference now, is that the information about your personally has never been better and is only going to get better the more you give them. For free.

Pseudonymity and Anonymity

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There are so many different things going on right now that I don’t even know where to start. There’s tons going on with patents, software patents and copyright, there’s been many things going on with internet freedom and Anonymity/Pseudonymity that I’m not sure where to even start. However, you have to start somewhere. So I’ll start with this: Randi Zuckerberg said pseudonyms should go away. What’s the big deal with that?

Well, Google and Facebook both require real names on their website. There are a few links that have commented on why this is a big deal. Tom from Myspace thinks it’s a bad idea, he has a friend that is an expert in social media privacy policies, Danah Boyd, and she claims that forcing real names is an abuse of power, Tech Dirt agrees withBoyd’s assessment indicating that there’s a great amount of danger in moving away from pseudonyms. The Atlantic also notes how different with normal speech tying all actions to a single person online has become.

One of the common reasons for banning pseudonyms, which Zuckerberg argues, is that it changes online behavior. It basically forces users to comply with offline social norms. Norms that the person may actually be attempting to escape for whatever reason. Boyd also argues that Google + originally had a cultural norm without “Real names.” She pulls in Lessig’s Code book that I’ve mentioned on here a few times to support her claim. It’s a really important point she’s making. Cultural norms are established by early adopters. The early adopters of Google + didn’t go with real names. They liked their nicknames.

While Zuckerberg claims that it’s the users fault and their pseudonyms that cause the problem, others claim that the person who owns the website needs to control this. Basically by creating cultural norms that prohibit the ability to be an asshole/troll online. So when my friend bpost over at KBMOD talks about avoiding feeding the trolls, he’s either reinforcing or preventing trolling behavior. A set stance by the moderators of KBMOD should be established to control trolling behavior.

De Spiegel notes that the actions of governments and corporations amount to a war on anonymity on the web.
Which has lead to the arrest of many members of Anonymous and other hacking groups like that. This war has a few benefits like the recent ring of 72 child pornographers that were caught. Unfortunately for most users the days of freedom to untag your photos may be passed. Researchers at Carnegie Mellon have developed off the shelf products to analysis people freely from pictures pulled from facebook. To me, this is really scary, as we have no control over the privacy settings of our friends. If I’m drinking a tasty beer in a picture it could have employment ramifications. Two years ago a teacher was fired for having pictures of beer while in Europe. This is one example there are many others. While, third parties will likely create applications to determine who is whom in a given facebook picture, Germany is suing facebook over their ability to do say, and are saying it’s illegal.

So, what’s all of this mean? There’s been a lot of people talking about this and why should people care? Well, personally I have made a choice to use my real name. Well, it’s still a nickname, but I made a choice to do that. However, since I was aware of the choice when I set my handle as my last name I am conscience of what I should and should not say on the public record online. The first three Google searches for “Kapsar” are for me. Sadly, none of them is for my blog. Thus my online activity easily follows me.

That being said, I fully support the right and the ability of people to use any different name or no name online. It’s the right thing to do morally, and for freedom of speech.

In my next post I’ll discuss some of the speech issues a little bit more. Many of the people I’ve linked too have commented on these issues as well.

Ethics in Science II

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Yesterday I discussed some of the ethical concerns within the Medical science field. This case most likely has the most frequent cases of fraud and unethical behavior. Why? Because there’s a ton of money involved. Clinical trials relate to drugs, which is a multibillion dollar industry. Additionally, there is no requirement by the National Institute of Health to list any potential conflicts of interest. According to Nature there was a plan in the works to require this. However, it got scuttled. In business people go to jail for these types of things.

However, medical science is not the only place where fraud happens. As this ethic blog notes there are a lot of several different kinds of fraud. Some are intentional, others are less intentional. The biggest problem is intentional fraud. Where the author makes up some result. There are two pretty big examples of this. The first is the fake human clone from South Korea by a scientists named Dr. Hwang Woo Suk. This  guy was rather quickly outed as a fraud. However, this wasn’t until there was a HUGE debate in the mainstream media about the ethics of cloning human stem cells. This helped push the US and much of Europe to ban cloning of human embryos.

The second most famous case of fraud is the case of cold fusion. What is cold fusion though, why would people want to make claims of making that happen? Well, fusion is what the sun does, if we could manage to do that on earth without burning ourselves up that would be pretty awesome. Basically, as the PopSci article states, is that with fusion you get more energy than what you put into it. It basically would solve all world energy problems. The first person that does it would basically be a savior to the human race. So, it’s something that people really want to do. There’s debate if it’s even possible, it’s theoretically possible, but physically possible is still up for debate.

So, accidental fraud comes about from introducing a personal bias or from misinterpreting data. Both of these happen fairly often in science. Why? because we’re human, and this is what the scientific method is supposed to eliminate over time. Before publishing results you typically need to have been able to reproduce them and show that there is a trend that is consistent over time for the phenomena that you are studying. This is one of the biggest requirements for science. Which is why in clinical trials there are at least three stages to ensure repeatability of the data.

The other good thing about the scientific method is the fact that other people can take your results and findings and test them. IF the results are different they can be published and used to dispute the previous findings. This happens all the time in regular scientific discourse. In fact there’s a great example of this going on right now. This debate has been going on for about a hundred years now or so. Recently a group debunked Gould’s bias argument. Basically a guy back in the late 1800’s measured a big set of skulls to see if there were any size differences. Stephen Jay-Gould, basically the Richard Dawkins of his day, re-analyzed the data because he felt there was bias in it, and found that there was in fact bias! Well, this recent group actually remeasured the skulls and found out that it was Gould that was biased and that if anything the original sample was more correct.

Science is supposed to be totally objective. As we can see from this discussion it’s not, and cannot be. Why? We’re human. However, the system works really well as a whole. In my next blog I’ll discuss some of the ways we can address issues of fraud other concerns that I’ve mentioned over the past two days.

Networking and knowledge flows

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We hear on a daily basis about how important social networks are, either social or professional. I have to agree, they are extremely important, however, not all of us are actually good at actively engaging in expanding their personal networks. I’m personally terrible at it, although I think this may be a problem for me going forward the next few years. I plan on getting into science and technology policy, if it wasn’t pretty clear based on my writings here. So, having a broad network is important. I will need to keep up with technological, scientific and political advances (although in the US regressions may be more apt).

I just finished reading The New Argonauts by AnnaLee Saxenian, which really pointed out the power of networks. It’s a pretty rosy interpretation of the benefits of networking for Taiwanese, Chinese and Indian entrepreneurs that had decided to move back home after working in Silicon Valley. It’s a much better representation than Thomas Freedman’s World is flat, which is just ridiculously overly the top optimistic.

There are a lot of theories about how networks operate and what type of network you want to have. What do you mean type of network? Well, I’m sure you can think of different types of networks that you have. You have close friends that you are around all the time, and then you have co-workers that you interact with in a different manner. Some of them you let into your social network, others you keep within you professional network. Now within those networks they could be structured very differently. At work you could have a lot of contacts in many departments and interact with them to get the best information about how to get a job done or that person is your go to for getting stuff done for you. This was how my network was at when I worked at SAS. I had to have many contacts in different departments. This was different from some of my colleagues  who only worked within a department and didn’t have much external exposure. You would have to make an effort to change your network type.

As I mentioned above networking is good for information. This is also the case in the scientific community. Saxenian focuses on technological knowledge flows in her book. She looks at the locations of firms and how they interact with both halves of their network. Two halves? Yep, one in Taiwan and one in Silicon Valley. These Argonauts were bridges between the two regions. This has allowed Taiwan to become a leader in computing because of this.

You are also able to use social networks to identify people. This was an assignment for one of my classes, which had three different class codes. We were given our class network data, from a survey, and we had to attempt to reconstruct our class networks. As you can see below there was some clustering going on, with some people acting as bridges from one part of the network to the next.  The points that bridge the networks are good points for knowledge to flow from one part to the next. These are the people that are always good to have contact with.

Three major clusters roughly correspond to different courses

Further Reading:
Saxenian, A. (2006) The New Argonauts Harvard University Press, Cambridge Massachusetts