We know that NSA is hurting tech companies – that’s a good thing


Snowden leaked his documents a year ago. We’ve been getting a slow trickle ever since. However, some of these documents are getting date and surely the NSA is doing more stuff than they had in the past. That being said, they are continually being surprised by a new document that’s released or another. They clearly haven’t fully figured out the full list of documents that Snowden managed to take. Furthermore, they haven’t learned anything by not changing the techniques that they currently use. The NSA should have systematically shut down every program that could have been possibly leaked and moved onto something different. They haven’t, which means that they don’t really feel they need to change anything unless we force them to acknowledge that they’re doing something Americans (and the rest of the world) don’t want.

Today the guy that founded Netscape (a Silicon Valley Venture Capitalist) thinks that the fact the Edward Snowden released these documents hurt US technology companies. He thinks that because we now know that the US government does bad things with OUR tech company’s technology before it reaches a customer is hurting our companies. He blames Snowden. This is the most assinine thing I’ve ever heard. Marc Anderssen should be pissed off at the US government and praising Snowden because NOW US tech companies can DO something about it.

This is what a good manager or leader does. They support and acknowledge the fact that a person raise the attention of a problem, used them to address the root cause of the problem, and move on to the next problem. This is what Lean process improvement is all about. You NEVER shoot the messenger, you shoot the root cause of the problem eliminate it and make sure it never comes back. Saying that Snowden is a traitor because he highlighted the fact that the US government is taking good companies work (Cisco) and add malware is counter productive. We need to know when anyone government or otherwise is intentionally trying to break the internet. I do not believe that Mr. Netscape believes that the person who leaked the TransPacific Partnership is a traitor – when they essentially highlighted a similar problem.

I also believe, that labeling Snowden a traitor implicitly removes any blame from those companies that are being harmed by the US government. In many cases those companies have bee fully complicit with not just the US government, but “rogue” states (Iran, China, and other oppressive regimes) as well as companies (like Comcast, TWC, etc..) through enabling deep packet inspection (which allows anyone to snoop at anything you do. All of these have to have been enabled by a US technology company. These companies found a benefit to their benefit by doing this.

Now other companies, like Google, WordPress, and others are trying to get around both of these by encrypting their data. I actually suggested this as a tool to get around data caps or fast/slow lanes (if all data is encrypted you can’t slow or speed up traffic). This will inherently force a more net neutral internet (baffling deep packet inspection) and defeating much of the tools of the NSA.

All of these are good things. We know this because of Snowden. We know that tech companies need to address problems that the NSA and other government agencies have caused. This is a cause for celebration not condemnation. We need more people like him so that the internet can continue to thrive and be an economic driver. Don’t blame the messenger, if the US government is hurting US tech companies, we need to know so we can stop that from happening.

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