Tag Archives: ethics

Ethics and Values; Military and Espionage

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We didn’t get to have a national conversation about government espionage until Snowden released all those documents and now we’re having a pretty vocal one in 2/3 branches of our government (well all three since Obama seems to contradict himself fairly often). Today on Vice’s Motherboard I read an article claiming the military is going cyberpunk. As the article notes, the military has used flight simulators for years, because crashing in one of those is a lot cheaper than crashing a real plane. The Stealth Bombers cost close to 2 Billion each, so learning how to fly one of those is best done in a simulator than in a real plane, plus it reduces the risk of death in the event of a crash.

How will this trend continue? Apparently the military is investing in virtual reality battle grounds. This will help train soldiers in different combat situations without having to build extremely expensive facilities, use blank rounds, damage guns, and any other types of explosive that would be used in those situations. Never mind the logistics to get the equipment there and all that.

It’s likely that these battle grounds will incorporate things like the Oculus Rift and omnidirectional treadmills. This will allow soldiers to move crouch and actually feel like they are in direct combat. For people at home, it’s not going to be as useful, but it could work well in this type of situation. If they add in the ability to make the environment cold or hot and wet or dry they could simulate a great deal of the virtual environment to build skills of soldiers.

The military is also working on robotics as a way to reduce the number of men we have on a battle field. This of course could be extendable beyond simply having robots like the Boston Dynamics Dog, but we could eventually mix the VR environment with a “robot” to have a remote soldier that is bullet proof, never tires (as you could replace the driver), and moves around like a person. This opens up an entirely new type of warfare. It takes the idea of drone combat and moves it to the next level – foot soldier drones that truly make the battle field imbalanced. Of course the final step would be fully autonomous robotic soldiers – but I think most people wouldn’t accept those.

In any of these cases we need to have a serious national conversation about the application of these technologies. Looking from an ethical standpoint there are conflicting views. First, it’s ethical to protect our soldiers as much as possible when we’re in a justifiable defensible conflict. Second, it’s unethical to enter combat as an aggressor where your military cannot be stopped from the position of the defender. Furthermore, if we’re talking about completely robotic military force it’s even less defensible to be using these forces as we don’t have any human control in the case of a software failure – or a hack and remote theft of the system.

As a society we need to have a conversation about if we think we should allow our military to do this. As it is we already routinely have operations that the citizens aren’t really aware of in countries like Yemen and god knows where else. These put our men and women at risk which no one wants for arguable benefit in taking out terrorists – it’s unclear if it’s working or we’re just making more enemies. If we are able to replace real live Seals with a team robotic bodies controlled by a Seal team remotely, how many more of these missions could we run? How much more of this sort of activity would we believe is an acceptable level?

I believe that this goes back to what we value as a society. If we value privacy, safety, freedom, and true constitutional control over the military then we need to make sure that we control this before the military just morphs without really any thought. The NSA morphed into a data sponge pulling in everything that moves on the internet. As a society, based on the outrage, we do value our privacy and we’re trying to pull back control from the NSA – some people disagree with that, which is fine that’s why we need a conversation.

I believe that having robotic avatar’s will lead to a higher likelihood of abuse – similar to what we’ve seen with the NSA. I think this is what’s happened with the Drone Program, where Obama has a kill list that they are proud of having. Having more humanoid drones that can shoot sniper rifles will reduce the amount of collateral damage, but will be abused. It’s also very debatable if the kill list is even constitutional.

I think that the innovation for reducing our military expenditure is a good thing. However, I think we need to have a conversation around what the end goal of these programs.

Startups are going to save us, relax everybody

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In typical Silicon Valley Breathlessness Forbes published an article by Victor W. Hwang arguing the fact the Startup movement isn’t about startups. He argues that it’s actually a movement to free people from the chains of our current economic system. I definitely don’t buy this. Most people start a company for one of two reasons, they find a problem that they have a better solution for than anything provided (or a novel solution) or to make money. Typically it’s a combination of the two. No company in existence is out there not to make money. Companies that aren’t profitable cannot stay in business for long unless you’re lucky and funded by people that thing you will eventually make them a lot of money.

An opinion piece in the NY Times from 1/2/2014 pretty much sums this fact up. You’re replaceable at a startup and likely even more so than any time in the  future of the company. It’s really easy to fire people when you have no money, especially if you are open and honest about how you go about letting people go.

Furthermore, if the startup movement was in fact about bettering the plight of people we wouldn’t be seeing the social stratification that we’re seeing in cities like San Francisco, ground zero for the startup movement. In SF some of the neo-techno-libertarian-elite are upset that they even see the poor people on their streets rather than out of the way like in cities like NYC (he issued an apology not unlike Tiger Wood’s for being a sex addict). Not only are these the people that are involved in the startup movement, but they are funding it. Yes, I know that this is only one person and on the other side you can point to Alexis Ohanian of Reddit fame, which really is doing a lot of social good.

In some ways the startup movement has made it easier for people to be cogs in the wheel. They work long hard hours, large companies like Facebook and Google push and push to get more for less. In many cases this can cause depression and the exact opposite of what the Startup movement is striving for. In fact, the goal of the Lean Startup is to make it extremely easy to ramp up new employees and ensure full coverage if something goes wrong. These companies and products are designed around the idea of building in quality rather than testing or patching it in. Of course, there’s a benefit to the employee in these cases too – they’re free to really explore new problems and create new things without needing to worry about reoccurring problems.

I do believe there are many startup founders are genuinely trying to change our society for the better, but it hasn’t been a frictionless process and will likely only get worse as we move forward. The Sharing Economy, for example, has come under fire from traditional companies, neighbors, politicians, and even members of the sharing economy. While in other cases, such as Zynga, we see companies that are essentially parasites that thrive through creating addicting games and clogging a platform with their notifications (those notifications stopped and Zynga basically died).

It’s important to be skeptical of statements that glorify any portion of our culture. The article that spurred me to write this has a similar tone as many of Thomas Freeman’s, of the NYTimes, articles, fully optimistic, but missing a broader portion of the population and the long term impact. We should be wary of these articles because we’ll end up believing that it’s more complicated to calculate a median value than an average. The startup movement is to help people start companies, some founders are dreamers, some truly try to change how work is done, but they most aren’t truly changing the world in amazing ways. We’ll be fine if reddit, AirBnB, or some other services vanishes. We were when Digg, Google Reader, Palm and any other influential company vanished.

The Philosopher CEO

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In my group at work, we have been accused of having a group of philosophers and a group of doers. This is typically mentioned with some serious disgust. As if having a group of people thinking about how the business is run is a bad thing. I think part of it stems from the idea that this means that they aren’t doing anything productive or value added for the company. The perception is incorrect of course. The “philosophers” are actually a process improvement methodology team that provides course development, course training, mentoring for Lean Six Sigma certification, continual guidance for projects in flight and manages projects themselves. There are only two of them. That’s a tall order to be honest.

But the idea of a philosophy group really got me thinking. Would it be a bad thing to have a group that looks at the ethical, moral or sustainable behavior of the company? I lump sustainability in with the morality and ethical question, because in a lot of ways sustainability is not looking to be a social issue and is another way of looking at the ethics of recycling and energy usage. I’ve talked about morality and MBA’s specifically in my last post. Singling out the MBA crowd might not have been the fair as there is no reason why engineers couldn’t behave in unethical ways, there’s no requirement for engineers to take ethics courses.

Why does this matter? Well, we’ve seen a huge number of seemingly unethical choices coming out of companies. In some cases they may have been selected in a harmless way. For example the new MacBook Pros have a glued on battery, the choice may have been made to reduce the amount of time it takes to secure the battery. Putting a fast acting glue on the battery may have accomplished this, while screwing in the battery would take more time. This selection could have been made without the consideration of the repairability or replacability for components within the laptop. However, since this is Apple I’m talking about here, I find this unlikely. The next question would be, was this choice unethical? From a sustainability perspective it could be construed in that manner, which iFixit does do just that. The computer also lost its environmental certification by using the glue and some of the other design characteristics. This design also continues with Apple’s decisions to make it more difficult to upgrade or do anything with their product once you’ve bought. This increases the number of times you have to purchase their products and exasperates the throwaway culture of many other products.

Consumers are also starting to become more aware of the unethical behavior of companies. We’ve seen this with the recent banking scandals, we’ve seen this with the investigation into Foxconn and we’re likely to see it moving forward in other sectors. We’re starting to hear about more unethical behavior in the ag industries, in regard to their treatment of animals or in the case of Monsanto basically suing farmers when seeds of their crops land in their field. The increase in consumer awareness through the increased usage of social media and other social networking tools is going to significantly increase both information and disinformation about these topics.

It is likely that there will be an increase in the number of watch dog organizations in existence and more reliance on government agencies, like the Consumer Protection agency in the US now. The banks have argued for a long time that these regulations are unnecessary as they can regulate themselves. We do know that profit pressures can prevent ethical behavior and encourage unethical behavior. Perhaps it’s time that every organization has an Internal Affairs organization similar to what the police have. I do not believe that these organizations are perfect and can become corrupt (or have the appearance of being corrupt), but I think that they can be useful.

Penn State is going to have to set up an organization like this. I think for the University this was going to be required for them to even have a chance at ever regaining their credibility. The records for that group need to be wide open for everyone to view. I think this type of office needs to be in any publicly traded company. It will ensure greater transparency, allow watch dog groups and consumers to choose the actual ethical companies and these groups would be auditable. This could be a certification process similar to ISO9001 (a manufacturing document control quality system), where the members of the team are given ethics training in a wide range of topics including morality and then are expected to train the employees of the company, CEO included.

By creating organizations such as this, companies can greatly clarify how their behavior is ethical and moral. Once several large companies create agencies like this other companies will be shamed into doing it as well. Thus increasing the number of Philosopher CEOs out there.

MBAs, Ethics and Morals

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Yesterday on Facebook I started quite the little discussion after posting a discussion about MBA education based on an article on Bloomberg. The author of the article, a professor at the University of Chicago Booth School of Business. Essentially the article argues that the method used to discuss ethics results in amoral education. What this is saying isn’t that they are teaching a lack of morality, it’s that they aren’t teaching the actual moral result of these choices in a way that makes it clear that one option is moral while the other is not.   Without explicitly stating which option is moral or immoral, it can create ambiguity (we know that business people hate uncertainty) and the illusion that either one of the options could be moral.

Why does this cause a problem? First, not many people actually have any education in ethics to begin with. If someone put together a list of 8 must take classes ethics would be somewhere around 100. Ethics courses aren’t easy and they make you really look at how you think about things, figure out why you think that way and try to make you change the way you think. They aren’t always successful, but ethical thinking is like critical thinking, the more exposure you have to it the more you are able to practice it. The second reason why this is a problem, is that many people going into business school may have less scruples, be willing to take advantage of people or are amoral. Not everyone is, but we know from research that business leaders tend to have personality traits of psychopaths. We also know that in games like prisoner’s dilemma business leaders act the most ruthless (same goes for economists). The only question is the direction of causality. Does business school create these types of people, does it exacerbate these personality types or do these people go into business already behaving in these manners? I don’t know the answer to that question.

While I was in the Netherlands I listened to a seminar that discussed the way that ethics is taught within the Dutch military. All new recruits must go through ethics courses and then every so many years they are required to recertify on the ethics course. The goal is to bring in new officers with a sense of ethical norms that can prevent atrocities and allow officers to do the right thing when they need to. Of course the military believes there is a fine line between creating a thinking solider and a solider that ends up in analysis paralysis because they are going through too many ethical situations in their mind. The goal of the education is to ingrain many of these ethical situations so reaction is more instinctual even for the ethical choice.

I believe that there is a similar balance that needs to be considered in business. What are the social norms for ethical behavior in many institutions? Well, I think that this really does depend on the institution and the environment that they are in. I think there are no ethical norms within the big banks, which has been played out over and over again with the sub prime, then LIBOR and now HSBC’s money laundering. Perhaps the ethics are there, it’s just considered ethical to make as much money as you can without getting caught doing something that is obviously screwing someone over. The question becomes, can a truly ethical MBA graduate come into an environment and succeed? I think that they will be able to do well compared to your average person, but they will quickly be out shined by their unethical colleagues.  These are businessmen, they understand incentives well, so they will adjust their behavior based on their incentives. This is a normal and rational thing to do.

Are there ways to instill more ethical behavior at companies? I think there are ways. Some are through legal changes, which lower the bar for what is considered a crime when it comes to fraud and unethical behavior. This would either drive the behavior more underground (likely) or change some of it. Other ways would be through forcing a cultural norm where these companies are punished through lack of investment and loss of business. This one has a coordination issue. Many people have no qualms about ethical issues that would use a service like this. Additionally, the sheer number of firms behaving unethically makes it unrealistic for a person to buy ethically made products. I wrote about this at the Urban Times, noting that Apple is being singled out when the entire industry behaves in this manner.

Ethics needs to be taught at many different levels, it encourages critical thinking and self reflection. Developing ethical leaders in all respects of business and politics should be a goal of all universities. However, ethics courses are being cut and many people just don’t see the value in them.

Ethics in Politics?

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“Who put the question mark there, you all know he’ll read whatever is on the prompter!” Mostly a quote from the movie Anchorman. The point is, should that question mark be there or not? In the US, the STOCK Act, designed to prevent insider trading by Congressmen, is moving forward for debate in the Senate. This type of law, even if there are debates about the need for this specific law because it should already be illegal, really drives the point home. Clearly, this is something that the majority of us would consider unethical. In business ethics courses (heh), this type of action is typically considered a big no-no and at many work places is considered very bad as well.

A personal example for me came from working at Verizon Wireless. My first co-op rotation there I was an equipment engineer, where I bought equipment and work with companies to build cell sites. For a Sophomore in college this was pretty awesome. I was buying stuff that was worth something like $40,000 like it was nothing. Pretty cool stuff right? Well, I started to deal with vendors and learned that no vendor was allowed to buy any of us lunch. Not even lunch. If anything was worth more than $25 as a gift, we had to return it.

Now, if you put this into perspective of what insider trading or campaign contributions, we can see where there’s an ethical problem. I was making $16/hour at the time, so $25 bucks was almost a quarter of a work day’s salary. Pretty big deal. Insider trading has made congress members a much higher return on their salary than that 25 bucks was for me. The perks provided by Lobbyists are even worse than lunch. They’ll buy you lunch, but it won’t be at Primanti Brother’s, it will be at some place that’s $100 a plate plus wine, then take you golfing later.

So where does this disconnect come from? If this is something that I knew was wrong when I was 20, why don’t these Congress members understand that at 50 and older? One of the problems are social norms, if everyone is doing it, why aren’t you? These social norms can be extremely powerful, as teenagers we were always warned about peer pressure to do drugs and stuff, cause drugs are bad, m’kay? The problem would become when everyone around you was doing this, and it was the only way to survive the situation there are powerful urges to conform.

Once someone has conformed, these social norms become their own self reinforcing type of “ethical” behavior. This begs the question if the end justify the means? Well, we also need to be aware if the ends are justified at all. I think in many cases, the ends are so influenced in both conscious and unconscious ways, that we don’t even know what the ends the politician set out to achieve are any more.

This is why it is important to have independent watch dog organizations and an independent judicial system. It is also why it is important to get money out of politics. Once money is out, the choices aren’t captured by the interests of the people paying you. Independence allows impartial review and a manner to determine which course is actually best for the whole.

Americans prize their rights, however, rights are threatened whenever there are powerful interests that want to limit those rights. Despite the fact that I talk about the US on here a lot, these ideas are transnational, and all citizens need to work to remove the influence of money from their political system. There are ways to do it. For the US Lawrence Lessig has proposed one idea in Republic, Lost and Reddit is working on their on PAC and Free Internet Act as another solution.

When I finish with my thesis I plan to become active in both Reddit activities and I suggest you look to find something similar.