Book review: Enchanted objects

In my last post I briefly mentioned the book Enchanted Objects which is an interesting book about how the future of technology might go. I’ll tell you this up front, the book is biased without a doubt. You can tell this from the beginning. That being said, I think the bias is a fair one and not subtle and really, if you’re reading a pop technology book and you don’t expect bias, then you’re kind of an idiot. This book is pretty full of technoptimism, which if that’s you’re thing you’re going to absolutely love this book. I mean, it really gives some great ideas about how to take an ordinary object add an app to it, connect it to the cloud and other devices and it will realyl solve a lot of problems.

I think this is a really great approach for a limited scope of objects. Not to say that the scope of objects is small, but more that it’s limited to the scope of objects. In some ways, it’s small thinking. I don’t think that’s a limitation on the potential. No, David Rose (the Author) actually does a good job making arguments that this could be a massively connected network that could be part of an even larger network. He envisions using enchanted objects to help manage diabetes care in such a way that it continually informs doctors, patients, hospitals, and insurers of the status and well being of the patient. Even so far as to tell the patient what foods to eat when in the event of a diabetic shock.

The big holistic vision is there, but I really can’t but think that a lot of these ideas he covers, Ambient Orb for example, are really first world problem solving tools. His idea around a garbage can that will automatically reorder a good when you throw it out seems to push consumerism rather than conservation (to be fair he does talk about trying to turn the garbage cans in a neighborhood into a game where the “greenest” or smallest waste house wins).

The major problem I see with these enchanted objects, isn’t that there’s a lot of potential to make them, it’s more what is the additional value gained to the consumer by having these enchanted objects? Rose argues that we need to move away from the swiss army type devices, like a tablet which is an attempt to do everything, towards more specialized devices. For example an umbrella that connects to the local weather to glow and recommend taking it with you when you head out the door. I could see some value in this, living in Portland, Oregon, but I hate umbrellas so I’d never use it (too many of them have hit me in the eye, so i think they should all be destroyed). Other people likely will find value in this product. However, is that enough to make you buy the special one, or do you think that you’d just still buy the $10 one that when you lose it, you won’t morn its demise? Maybe a connected umbrella stand would be more appropriate.

I think the biggest problem with this book, isn’t the general idea. I think connected objects will happen and I think there is something of an air of inevitability around them. My largest concern, however, is the lack of concern over safety and privacy within these applications. It’s likely that this umbrella will have to have a GPS radio in it. Which suddenly means, I’m carrying about multiple GPS radios. My phone, my tablet, my umbrella, my watch, and probably my running shoes (so I can share my results on mapmyrun and then Facebook, of course!). All of these devices will likely end up following under the purview of law that will require them to store that data for some amount of time. In many cases, App designers also tend to requet access to a larger portion of a phone or tablet than they strictly need. This opens end users up to greater risk than really neccessary. If I bought a product, shouldn’t that information be under my control? If it’s free how is that company using my data once they requested access for it?

These answers are lacking. I don’t really believe it’s because the author doesn’t think they are important questions. I think he just doesn’t know how to answer them. He actually mentions some of these topics in the book, but doesn’t have a statisfactory answer to them. I would like to see him work with Evgeny Morozov to answer many of these questions. I think then, I’d feel more comfortable purchasing these enchanted objects.

I’d recommend this book to anyone in design, aspiring to be an entrepreneur, or that really loves technology. It’s not as blind in its faith in technology the way that “What technology wants” but it has the right level of optimism to help keep someone that is trying to change the world keep trying and to hopefully make the design of that product just a little bit more magical. I do plan on using what I’ve learned in this book to help with my projects and any sensor based device my wife designs on her side projects.

Overall, I give this book a 4/5 

Silicon valley, new tech, and how we use it

Last night as I was watching Hulu, an interesting comercial came on that was all about jabbing Silicon Valley and its love for the newest of the new. I think it was for a new Toshiba Tablet. This comercial was really self-aware of the environment in which they sell as well as the types of people they are actually trying to sell their devices to. I think that the commercial also does a great job pointing out that the Internet of Things and 3d Printing both might be part of a hype machine that is out of control. All of these technologies could do great things, but they aren’t preordained to do anything amazing. It’s up to the user to really enable that.

I think that the book I’m reading “Enchanted Objects” does a bit of this as well. I’m torn if I should love these ideas or hate them. The Smart scissors mentioned in that ad would definitely fit under the definition of Enchanted Objects because it’s something ordinary that through sensors, haptic feedback or other do-hickeys has some extra-ordinary capabilities. Many of these things seem gimicky and unlikely to catch on. Others, like the author’s Glow Pill – which is a lid for a pill container to remind people to take their pills – would be really helpful to a lot of people out there.

I also agree with the author’s sentiment that the black screens we peer into day in and day out, are somewhat ugly, unweildy and have never lifted up to their hype. Which means that they likely haven’t made our lives significantly better and mostly just incrementally. I think this is born out through the drop in sales in tablets, the saturation of the smart phone market, and the resurgance of sales in PCs. People have found the tablet ecosystem limited in someway and awkward to use and have opted to refresh their capability with a cheap laptop rather than springing for a new tablet (an exception to this trend could be a Surface 3, but we’ll see how that pans out in the long term). Another concern with all these devices is of course security and safety from prying eyes. I’ve been talking about this for a number of years, but I believe that people will actually start listening after seeing the result of the Ferguson MO police action. Your twitter feed and location is on twitter, the police can find that. What other data are you sharing out there without truly understanding it. How can it be used against you by a militarized local government?

I think much of this goes back to my questions of ethics and technology. At what point does a technology become unethical or, rather, the use of a technology become unethical? Is a smart trashcan ethical because it helps you save the environment and support local business, what happens if that impacts your taxes or gets you on an eco-terror watch list? We don’t understand how our data is being used and to me that is scary.

I think this is played out a great deal with the fact that AirBnB, Uber, Lyft, and similar sites are the biggest booming sites in Silicon Valley. These aren’t truly technological innovations, they are business model innovations, which is why they are so devastating. Sure they are leveraging technology in an appealing way, but they aren’t really technology companies. Their innovation is in the way they engage with their customers, the delivery method is the same in many cases, a room or a car, as their competitors. The competitors haven’t been able to figure out how to combine the nimbleness of the app with a dynamic business model. Based on historical evidence, it’s unlikely that they will be able to catch up and compete. Which is fine, because I’m sure their data usages will be as opaque as the new companies. We don’t know how they are collecting our data or what they are doing with it.